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You can update active subscriptions after they are provisioned. The following properties can be modified:
  1. Billing period (for paid plans) – monthly or annual.
  2. Plan configuration, including:
  3. Add-ons – add, remove, or update quantities.
  4. Trial period – extend, shorten, or remove the trial.
  5. Spend management for on-demand charges:
    • Minimum spend
    • Maximum spend
  6. Discounts – add, remove, or modify applied coupons.
To update an active subscription:
  1. Click the dotted menu icon next to the subscription.
  2. Select Update subscription.
  3. Apply the desired changes.
  4. Review the subscription summary.
  5. Click Update to confirm.
To change the plan of an existing subscription or modify the billing period, you must provision a new subscription.
If a subscription already has scheduled updates (e.g., a future downgrade) and you update it again in the Stigg app:
  1. Your new updates will override any scheduled updates.
  2. The new updates will be applied immediately.