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StatusDescriptionDoes customer have access to the subscription’s entitlements?
ScheduledA subscription that’s planned to start in a future date.
Pending paymentA subscription that’s pending for payment to be completed.
In trialA paid subscription or subscription with a custom price that’s in a free trial period.
ActiveAn active subscription. If the subscription is for a paid plan, the payment for the subscription has been completed successfully.
Update scheduledThe subscription is active and also has scheduled updates. The status will usually appear together with an “Active” status.
Cancelation pendingA subscription that’s planned for cancelation, for example: at the end of the billing cycle, or on a future date.
CanceledA subscription that was canceled.
ExpiredA trial or non-recurring subscription that exceeded its end date.
Payment errorPayment for the subscription failed.