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Reliability

  1. Billing & CRM integrations
    1. Sync retries for network errors
    2. Notification on sync failures
    3. Two-way sync, messages are queued and never lost
  2. Every change in the system is persisted and sent to your server using a webhook

Observability

  1. Sync errors are visible in the UI

Monitoring

  1. Error tracking in real-time of the whole stack
  2. Infrastructure monitoring and alerts
  3. On-call shifts, 24/7 support

Status page

Monitor the health of Stigg’s services on the Stigg status page, and subscribe to incident updates by email, RSS feed, or Slack. The public status page does not provide an official public API. However, the underlying metrics shown on the page can be retrieved by querying an internal endpoint, which returns data including component uptimes. Example request (last 3 months, UTC range calculated dynamically):
Example response structure: