Overview

Stigg’s Contract Management module is designed for B2B SaaS teams closing enterprise deals through sales. It handles the full SLG billing lifecycle — contracts, invoicing, and payment collection — while Stigg continues to manage entitlements, subscription provisioning, and usage metering.

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What you can do

• Support any pricing model — flat fee, usage-based, seat-based, or hybrid
• Create enterprise contracts with custom pricing, multi-year terms, and negotiated conditions
• Automatically generate and manage invoices per contract billing schedule
• Consolidate invoices across multiple subscriptions into a single customer invoice
• Map Stigg metered features to contract line items to bill for usage
• Sync usage data from Stigg automatically
• Let customers view their current invoice and upcoming invoice as a link or PDF
• Collect payment via Airwallex (cross-border / FX payments) or bank transfer

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How it works

An Order is the source of truth that keeps finance and product provisioning synchronized. A single contract can have multiple orders over its lifetime — initial order, upsell/expansion, and renewal — each recalculating the contract’s value without changing how entitlements are modeled in Stigg.

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SLG flow

Once an order form is signed (via PDF or Salesforce), the fulfillment process in Stigg is:

1. Create an Order in Stigg with status NEW
2. Create a billing contract in the Stigg app — defines payment terms, billing schedule, and contract line items
3. Provision subscriptions to custom plans in Stigg to grant the customer their entitlements
4. Map metered features to contract line items (if the contract includes usage-based charges)
5. Once all steps are complete, the Order status updates to FULFILLED

Invoices are generated on the contract billing schedule. Invoices are not automatically sent — they are held for review before dispatch, allowing finance teams to verify each invoice before it goes to the customer. Customers can view their invoice as a hosted link or download it as a PDF.