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Credits auto-recharge keeps a customer’s prepaid credit balance from running low by automatically purchasing and granting more credits when the balance drops below a configured threshold. This supports a prepaid, pay-before-you-use model (similar to OpenAI’s prepaid usage) without requiring customers to manually top up. Auto-recharge is configured per customer and includes a monthly spending limit and a dedicated payment method, so customers can maintain uninterrupted access while staying in control of spend. For a step-by-step walkthrough on modeling credits, granting an initial balance, and enabling auto-recharge, see our credits auto-recharge guide.

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How auto-recharge works

Auto-recharge follows a simple rule:
  • When the customer’s credit balance goes below a threshold, Stigg triggers an automatic purchase/grant of credits.
  • The recharge brings the balance back up to a target amount.
  • Recharges stop when the configured monthly spend limit is reached (or if auto-recharge is disabled).
Example:
  • Threshold: 20 credits
  • Target balance: 50 credits
  • When the balance drops below 20, Stigg recharges enough credits to bring the balance back to 50.

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Key settings

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Limits and behavior

If the monthly spend limit is reached (or set below the customer’s current auto-recharge spend for the period), auto-recharge is disabled and no additional credits will be recharged until the limit is increased or the spend limit resets.

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Events and webhooks

Use webhooks to monitor auto-recharge and notify customers when action is required: