A credit type defines the unit of value tracked in a credit pool. Each credit type represents a specific custom currency. Credit types are separate and non-interchangeable. A customer may have multiple credit pools, one for each credit type. Usage against one credit type cannot consume another.

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Creating a credit type

  1. Go to Product Catalog > Credits.
  1. Click + New credit type.
  1. Enter the name of the credit type in the Name field.
  2. Provide a description in the Description field.
  3. An ID will be generated automatically and cannot be edited.
  4. To define how singular and plural units are displayed, click Edit in the Units field and enter:
    • One – the singular name (e.g., credit).
    • Many – the plural name (e.g., credits).
  5. If you need to edit an existing credit type, select the three dots next to it and click Edit.