Credit usage per customer
- Go to Customers.
- Select a customer.
- Go to the Credits tab.
Auto recharge settings
- Click Manage in the Auto-recharge widget.
- In the When credit balance goes below field, enter an amount of credit units that will define the minimum credit balance that triggers an auto-recharge.
- In the Then bring credit balance back up to field, enter an amount of credit units that will define the target balance after the auto-recharge is applied.
- In the Limit total monthly spend to field, enter an amount of credit units that will set the maximum amount that can be charged for auto-recharges within a single month.
- Select a reset interval in the Spend limit resets every field. This determines how often the monthly spend limit is reset.
- Select a duration of the credit grant expiration from the Grant expiration menu. This determines how long auto-recharged credits remain valid before expiring.
- Select a payment method for all auto-recharge transactions under Payment method.
- Save the settings. Once saved, auto-recharge is applied to the customer according to the configured values.
If the monthly spend limit is set lower than the customer’s current spend for the month, auto-recharge will be disabled and no additional credits will be recharged until the limit is increased or the spend limit resets.
