In some cases, especially in B2B SaaS, the person who pays for SaaS subscription is not always a user of the product. Luckily, Stigg allows you to request payment for subscriptions using a payment link. When payment for the subscription using the payment link succeeds, all subsequent subscription updates can take place in a self-served manner, while still using the payment method that was used to complete the payment 😎. Payment links also allow customers who use spend management platforms such as PayEm and Mesh Payments to subscribe to your product using payment methods that are generated by these platforms.

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Prerequisites

1. The product pricing that’s defined in Stigg includes a paid plan.
2. Stigg is integrated with a billing provider that supports payment links, such as Stripe.
3. The customer has a valid email address defined in Stigg.

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Provisioning the subscription in Stigg

In the Stigg app, open the relevant customer. Under the “Subscriptions” section click on the ”+ Add” button. Configure the subscription to the terms that were agreed with the customer, for example: plan charges, add-ons, prices, etc. Under the “Payment” section, select ״Generate an invoice to the customer to pay manually”. Ensure that “Invoice status” is set to “Open”. Optionally, specify the number of days a customer has to pay invoices generated by this subscription.

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Share the payment link with the customer

Under the subscription details, click on “Copy payment link”. Share the copied link with the customer.

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Payment

When the customer enters a payment method, the following takes place:

1. The entered payment method becomes the default payment method.
2. The subscription in Stigg becomes active and access to the the relevant entitlements is granted.
3. All subsequent subscription changes use the provided payment method; thus, allowing customers to make changes to subscriptions in a self-served manner, without needing to provide the payment method again.

By default, customers have 30 days to complete the payment before the link expires. When an open invoice is not paid within the allowed interval, the subscription in Stigg is automatically canceled.

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Allowed payment methods

Customers can pay for subscriptions using credit cards, automated clearing house (ACH), and more. The list of allowed payment methods is configured in your billing provider. For example, when using Stripe, see Payment methods for invoices.

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See it in action