Subscriptions
Measurements
Credit grants
Credit balance
Promotional entitlements
Third-party sync
Customer payment failed
Fired when a charge attempt fails. Start dunning, notify finance, or pause service.
Body
"customer.payment_failed"Minimal customer object embedded in events.
Show child attributes
Show child attributes
Stigg UUID of the customer entity.
External/customer-facing identifier (your system’s ID).
Customer name (company or individual).
Primary customer email address.
Identifier for the customer in the connected billing provider.
Identifier for the customer in your CRM.
Arbitrary key-value attributes attached to the customer.
Whether the customer is excluded from experiments.
Current experiment assignment for this customer.
ISO currency code used for billing the customer.
Minimal subscription object embedded in events.
Show child attributes
Show child attributes
Stigg UUID of the subscription entity.
Subscription identifier in Stigg.
Identifier for the subscription in the billing provider.
Current subscription status (e.g., ACTIVE, PAYMENT_PENDING).
Subscription start timestamp (ISO 8601).
Subscription end timestamp if scheduled/ended.
Effective cancellation timestamp, if canceled.
Trial end timestamp, if in trial or recently converted.
Start timestamp of the current billing period.
End timestamp of the current billing period.
Billing interval for the plan (e.g., MONTHLY, ANNUALLY).
ISO currency code for this subscription’s charges.
Whether the subscription is currently a trial.
Whether payment collection is required (e.g., NOT_REQUIRED).
Resource scoping for the subscription, if resource-based.
Minimal plan object embedded in events.
Show child attributes
Show child attributes
Unique plan identifier in Stigg.
Human-readable plan name.
Optional plan description.
Pricing type classification (e.g., PAID, FREE).
Publication status of the plan (e.g., DRAFT, PUBLISHED).
Add-ons currently attached to the subscription.
Show child attributes
Show child attributes
Unique add-on identifier in Stigg.
Human-readable add-on name.
Optional add-on description.
Publication status of the add-on.
Quantity included or purchased for the add-on when relevant.
Arbitrary key-value metadata attached to the subscription.
Whether this change represents an upgrade (when present in subscription.* events).
Whether this change represents a downgrade (when present in subscription.* events).