> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stigg.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription statuses

| Status              | Description                                                                                                                       | Does customer have access to the subscription's entitlements? |
| ------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------- |
| Scheduled           | A subscription that's planned to start in a future date.                                                                          | ❌                                                             |
| Pending payment     | A subscription that's pending for payment to be completed.                                                                        | ❌                                                             |
| In trial            | A paid subscription or subscription with a custom price that's in a free trial period.                                            | ✅                                                             |
| Active              | An active subscription. If the subscription is for a paid plan, the payment for the subscription has been completed successfully. | ✅                                                             |
| Update scheduled    | The subscription is active and also has scheduled updates. The status will usually appear **together** with an "Active" status.   | ✅                                                             |
| Cancelation pending | A subscription that's planned for cancelation, for example: at the end of the billing cycle, or on a future date.                 | ✅                                                             |
| Canceled            | A subscription that was canceled.                                                                                                 | ❌                                                             |
| Expired             | A trial or non-recurring subscription that exceeded its end date.                                                                 | ❌                                                             |
| Payment error       | Payment for the subscription failed.                                                                                              | ❌                                                             |