> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stigg.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing customers entitlement summary

To view a customer’s entitlement summary:

1. Click the **Entitlement summary** tab to see the entitlements associated with the customer’s active subscription.
2. Review the summary, which includes:
   * Feature entitlements from the plan and any add-ons included in the subscription.
   * Credit entitlements — recurring credit grants attached to the plan or add-on, shown with the grant amount and cadence (e.g., "5,000 credits / month").
   * Promotional entitlements granted to the customer.
   * Indicators showing how each entitlement value is calculated (e.g., current plan, base plan, multiple add-on instances, promotional entitlements, etc.).
3. Use this overview for troubleshooting and customer support.
4. If the customer has multiple active subscriptions, use the dropdown menu (top-left) to select the relevant subscription.

<img src="https://mintcdn.com/stigg/ghlUDOmd1mRIOf61/images/docs/2492379-Screenshot_2024-02-16_at_1.11.48.png?fit=max&auto=format&n=ghlUDOmd1mRIOf61&q=85&s=e418dc3c110c8486197bfaa35628765e" alt="" width="2462" height="1364" data-path="images/docs/2492379-Screenshot_2024-02-16_at_1.11.48.png" />

5. When making programmatic changes to subscriptions or promotional entitlements, click **Refresh** to load the most up-to-date entitlement values.

Also see:

<Card title="How are customer entitlements calculated in Stigg?" icon="calculator" horizontal href="/faq/entitlements-and-usage/entitlement-calculation-in-stigg" />