> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stigg.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing customers payment methods

When Stigg is integrated with a billing solution, a customer must have a valid payment method to create a paid subscription.

### Adding a payment method

To add a payment method:

1. Click **Add payment method** under the customer details section.
2. Enter the customer’s payment information.
3. Click **Add**.

Most payment methods are added by customers during checkout, but admins can add them manually, which is useful during integration and development.

<Note>
  Payment methods are stored directly in the integrated billing solution (e.g., Stripe). Stigg never stores payment details.
</Note>

### Removing a payment method

To remove a payment method:

1. Hover over the customer’s payment method.
2. Click the **Trash** icon.
3. Confirm the action.

<Warning>
  Ensure customers with active paid subscriptions always have a valid payment method to avoid failed billing.
</Warning>


## Related topics

- [How can my customers update their payment method?](/faq/widgets/why-cant-my-users-update-their-payment-method-via-the-customer-portal.md)
- [Zuora callouts and incoming events](/documentation/native-integrations/billing/zuora/zuora-incoming-webhooks.md)
- [Integration when using Stripe Elements for checkout](/documentation/native-integrations/billing/stripe/integration-when-using-stripe-elements-for-checkout.md)
- [Integration with multiple billing providers](/documentation/native-integrations/billing/multiple-billing-provider-integration.md)
- [Provisioning subscriptions](/documentation/managing-customers-and-subscriptions/subscriptions/provisioning-subscriptions.md)