> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stigg.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Archiving a customer

When a customer is archived:

1. Their PII (name and email address) is nullified.
2. They no longer appear in the Stigg app UI.
3. They are no longer returned by the Stigg API or SDKs.

If Stigg is integrated with a billing solution, the archived customer will continue to exist in the billing system so upcoming invoices can be finalized. Archiving the customer in the billing solution must be done manually.

To archive a customer in the Stigg app:

1. Ensure the customer has no active paid or custom subscriptions. If they do, cancel those first.
2. Click the dotted menu icon in the customer’s row and select **Archive**.
3. Confirm by clicking **Archive** in the modal.